The impact of Conversational chatbots on every industry is growing by the day. Chatbots and artificial intelligence (AI) are helping the hospitality industry. Chatbots provide a convenient, conversational interface that engages customers and solves their problems in a short time. And they do so in multiple languages! There is a Read More
In the era of Artificial Intelligence, Banking Industry which basically works closely with customers and depends on customer relationship for retaining them, makes good use of technology to assist and engage them effectively. Conversational banking is refers to facilitating transactions and grievance redressal between the bank and its customers via conversations through text, voice or visual media. Conversational engagement adds an extra personal touch in customer relationships. Read More
A Conversational chatbot play a vital role for most of the industries. Especially Conversational Chatbot for food chain industry allow customers to engage with restaurants and food outlets using a simple chat window or widget. It is much easier to interact with a bot in a conversational manner and order food than it is to use an app for the same purpose. Read More
AI stands for “artificial intelligence” we can define AI as any time a computer or machine does something that would require the intelligence of a human. A machine with the capability to perform intellectual functions such as learning, reasoning and solve problems. Artificial intelligence exists when a machine has intellectual ability.
A chatbot is a computer software program designed to simulate human conversation via text or audio messages. Today’s consumers expect to be able to communicate with businesses on their favorite chat platforms, using text and voice, just as they do with friends and family. They want to do so because it’s easier, less intrusive and quicker than using other communication channels.
Natural Language Processing, usually shortened as NLP, is a branch of artificial intelligence that deals with the interaction between computers and humans using the natural language. Natural Language Processing (NLP) is a fundamental element of conversational artificial intelligence for communicating with intelligent systems using natural language.