All Posts By

Sachin Kaushik

Conversational Chatbots and Its Benefits for Banking Industry

By | Chatbots, Conversational AI

In the era of Artificial Intelligence, Banking Industry which basically works closely with customers and depends on customer relationship for retaining them, makes good use of technology to assist and engage them effectively. Conversational banking is refers to facilitating transactions and grievance redressal  between the  bank and its customers via conversations through text, voice or visual media. Conversational engagement adds an extra personal touch  in customer relationships. Read More

Little More On AI

By | Tutorials

AI stands for “artificial intelligence” we can define AI as any time a computer or machine does something that would require the intelligence of a human. A machine with the capability to perform intellectual functions such as learning, reasoning and solve problems. Artificial intelligence exists when a machine has intellectual ability.
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Conversational Chatbots And Its Benefits

By | Chatbots, Conversational AI

A chatbot is a computer software program designed to simulate human conversation via text or audio messages. Today’s consumers expect to be able to communicate with businesses on their favorite chat platforms, using text and voice, just as they do with friends and family. They want to do so because it’s easier, less intrusive and quicker than using other communication channels.
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