Real estate is one of those industries where communication plays an important role. It is not necessary that those who contact real estate agencies are qualified leads that will buy or sell a property. It always happens that most of the real estate brokers waste their time answering the same questions from people who would never return.
AI (Artificial Intelligence) and Chatbots represent the future of technology which enables home sellers and buyers to find information that matches their needs automatically and reduces frustration for customers. Artificial intelligence in real estate is helping speed things up by providing advanced matching between buyers and properties. A good Conversational chatbot not only handles the customer, but they can also perform useful tasks like help schedule property viewings at convenient times for both parties, and making a good impression as part of the business. Chatbots are smart enough to engage their customers at the right time, in the right place, with the right information in a cost-effective manner.
Benefits of Chatbot for Real Estate Industry
Automate your first point of contact
No need to hire dedicated customer service representatives especially in shifts, if you want to have a 24X7 live chat support on your website to help buyers make choices faster. A conversational chatbot can easily handle multiple visitors simultaneously without forcing them to wait for a live agent to connect and handle their queries.
Always Available for support
Chatbots don’t sleep! They don’t need holidays or take sick days. The conversational chatbot is available 24/7, 365 days per year for customer services.
Generate Better Leads
The best real estate chatbots can also improve the quality of leads. Enough of wasting hours trying to convince an impossible lead that wouldn’t convert. Real estate chatbots for lead capture are effective and efficient.
Chatbots can easily follow up with prospect leads, automating the follow-up process can further improve the efficiency.
Virtual Visit of Property
Potential customers, who are too busy and cannot physically visit the property can have the privilege of a 360-degree virtual tour of the property with the help of a chatbot.